Trust & Safety
Clear about what happens today.
Current launch practice
- Gotchu manually reviews customer requests and provider applications before deciding whether to follow up.
- Provider details, including any license or insurance information, are self-reported by the provider.
- Gotchu does not currently claim to screen, background-check, verify, insure, license, approve, or guarantee providers or services.
- Customers and providers should make their own decisions and discuss the details that matter for their job.
What may evolve
As Gotchu learns from the Atlanta launch, the team may consider additional safeguards and clearer information standards. Those are future possibilities, not current protections or promises.
If something in a request or application feels inaccurate, incomplete, or concerning, do not assume Gotchu has independently confirmed it.